Privacy Policy

• Export inquiry form: your name, email address, and if you enter them, company name, phone / WhatsApp number, country, preferred manufacturer, capacity and year (kept exactly as you type them), your message and the listing you asked about.
• Sent with each inquiry: your IP address and browser information (user agent). We use them to stop spam and repeated submissions.
• Email and WhatsApp: what you send us when you write to us directly.
• Website use: cookies, an anonymous visitor ID, pages visited, referring page, visit time, and browser, operating system and device information (Google Analytics 4, NAVER Analytics and our own visit statistics).

• To answer your inquiry, send quotations, and prepare trade documents (Proforma Invoice, Commercial Invoice, Packing List, export deregistration certificate).
• To carry out the deal: contract, payment, inspection before shipment and shipping.
• To keep a record of our consultations and deals with you.
• To prevent spam and abuse of the inquiry form.
• To understand how the website is used and improve it (statistics only).

When you send an inquiry, we may send a confirmation email to the address you entered.

• Inquiries (name, contact details, message, IP address and browser information): kept as a record of the consultation after we have answered, until you ask us to delete them. When you ask, we delete them without delay.
• Contract and payment records: kept for the periods Korean law requires (for example, 5 years for contract and payment records under the Act on Consumer Protection in Electronic Commerce).

• Supabase Inc. — database hosting for our service data (stored in the Seoul, Korea region).
• Vercel Inc. — website hosting (access logs); server functions run in the Seoul, Korea region.
• Google LLC — Gmail (sending and receiving our export email) and Google Analytics 4.
• NAVER Corp. — NAVER Analytics (website statistics).

If you contact us on WhatsApp, your messages are also handled by WhatsApp under its own terms. We do not sell your information or share it with third parties for their own marketing.

We are based in the Republic of Korea and handle your information there. Some of the providers above are companies outside Korea, so your information is transferred to or handled by them:

• Google LLC (United States) — Gmail: your name, email address and the emails we exchange about your inquiry and deal; Google Analytics: cookie identifiers, pages visited and IP address.
• Vercel Inc. (United States) — IP address, access logs and website requests. Server functions run in the Seoul, Korea region; requests pass through Vercel’s global network.
• Supabase Inc. (United States company) — service data such as inquiries. The database is stored in the Seoul, Korea region.

These transfers happen over the network when you use the website or exchange email with us, and the information is kept for the periods in section 3 (or the provider’s own retention for access logs and analytics).

You can ask to see, correct or delete your information, or ask us to stop using it. Email koryeo@koryeotnc.co.kr and we will act within 10 days.

You can block cookies in your browser settings, and opt out of Google Analytics with the browser add-on at tools.google.com/dlpage/gaoptout. Some features, such as staying logged in, may not work without cookies.